Why my phone does not ring when called
Having trouble with your phone not ringing could result in missed calls that could potentially lead to important messages being overlooked. This can especially problematic for professionals who depend on scheduled communication or even those expecting important calls. A number of things may be contributing to this problem, from some simple settings [...]
Miscellaneous Check Your Volume and Sound Settings
Hint: Devices > External Volume > Increase first -- Find your phone and upgrade volume This actually fresh out of the box and it may seem silly but the volume buttons can often get bumped and the ringer ends up accidentally set to zero or near zero. Turn up the volume and make sure it is for your ringtone, not just media or alarms.
Mute Verify that your phone is not on silent mode. A slider on the side of the phone does this on most devices. Or maybe it has been set silent mode by accident in your phone settings.
Do-Not-Disturb If your phone is in the "Do Not Disturb" mode, calls will not ring on your phone, especially in the case where you did not add exceptions to some of the contacts. Go to your device settings > AssistiveTouch > Click on Toggle of it
Check Your Ringtone Settings
Occasionaly the issue may be nothing more than the existing incoming ringtone not being able to be heard, due to there being none assigned. In some cases, make sure that a ringtone exists, you have one selected in your sound settings, and that the file is not corrupt, removed, or broken.
Software bugs from time to time, various sorts of software updates or apps can freely change your sound settings without you even know. Make sure your ringtone configurations have not been suddenly changed following an upgrade.
Test physical and hardware points
Test Speaker Check your device speaker by playing some music / video. Or maybe your speaker is damaged or covered by dirt due to which there is not sound or has low sound quality. 2)Clean the speaker grilles very gently and test it again.
Attach Read More... External Accessories If you use a case with your phone, be sure it's not blocking the speaker. Take off the case for a bit to see if it might be blocking the noise.
Diagnosing Software Issues
System UpdatesPerformance may be affected due to outdated software versions, which includes audio problems. Another thing worth consideration is to see if the operating system of your phone is not updated and if there are any updates so download them.
Reboot Your Phone One of those small glitches is probably your sound not working. Those include turning your phone completely off for a few seconds and turning it back on again and seeing if the problem goes away so we will check if this has undone the new update.
Bluetooth Interference
Bluetooth Connections If your phone is paired to a Bluetooth device such as a wireless headset or a car audio system, the sound might be going to the Bluetooth device instead of the phone speaker. Try Unpair your Bluetooth Devices.
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Conclusion
You can pay someone to figure out why your phone won't ring when called, or check some settings and make sure the hardware works. Thankfully, getting to attend to some of these turned out not to be too difficult and with this who process, you will probably get to solve this and not miss any more critical calls.